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Warranty Information

Warranty

We want you to be happy with your products! All products may be returned within 14 days of purchase for a full refund less the freight paid and freight costs to return to us.  If for some reason you have a product failure or issue that can’t be overcome related to the operation of the products within one (1) year of purchase we will replace your product at no cost you.

 Please read the following warranty details before using the products. If you do not agree with or wish to accept the terms of this agreement then please do not use the product. By using this product you agree to be bound by this agreement and represent you satisfy all of the eligibility requirements below. Always follow the instructions in the manual, especially when it concerns devices which need to be assembled.

 

Warranty Range and Duration

The warranty applies to most smanos products unless otherwise specified at the time of purchase. Accessories included with the main device and batteries have a warranty of six months. When buying used smanos products, the product warranty remains measured from the time it was bought by the original owner. Warranty cannot be transferred.

 

  Warranty Condition

In case of defect or failure contact us immediately and we will work with you to return the product to your with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the reseller if available. For missing accessories such as manual, or other items, contact us. Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorized persons, carelessness and using the product for other purpose than its intended use.

 

Warranty Does Not Include

Power supplies, batteries, antennas and all other products integrated in, or directly connected with, the main product or products that may reasonably assumed to have a different wear pattern than the main product are therefore not covered by the smanos guarantee. Warranty does not apply when incorrect or improper use, external influences and/or opening of the housing has been done by parties other than smanos. Any unit or defective part which has been replaced shall become our property. Repairing the unit must be done by smanos qualified personnel. The warranty expires immediately if the unit is repaired and/or when the product is misused. Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft. In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.